The enquiry forms in this development version validate information in your browser but do not transmit or store it on a server. This policy must be reviewed if form processing, analytics, online booking or other data services are enabled.
Scope of this policy
This policy applies to information handled through the Golabari Dental Care website and to contact initiated through the contact details displayed on it. It describes website-related practices and does not replace the separate notices, consent forms or record-handling information that may apply when you register as a patient or receive clinical care.
Golabari Dental Care is responsible for deciding how clinic-related information is used for the purposes described here.
Information we may collect
Depending on how you contact or use the clinic, information may include:
- Your name, mobile number and email address.
- Your preferred service, appointment request and message.
- Information you choose to provide about a dental concern.
- Communication records and appointment-related correspondence.
- Basic technical information recorded by hosting infrastructure, such as IP address, browser type, requested pages, date and time, and security logs.
Please avoid sending detailed medical records, government identifiers, payment details or other highly sensitive information through a general website enquiry form.
How information is collected
Information may be received when you telephone the clinic, email us, submit a website enquiry after a secure form handler is enabled, or otherwise communicate with the clinic. Technical information may be generated automatically by web servers for security, reliability and troubleshooting.
How we use information
Information may be used to:
- Respond to questions and appointment requests.
- Contact you about availability or information you requested.
- Operate, secure and improve the website.
- Maintain appropriate administrative records.
- Meet professional, safety, legal or regulatory responsibilities.
- Establish, exercise or defend legal claims where necessary.
We do not use website enquiry details to make automated decisions about dental treatment.
How long information is retained
Information should be kept only for as long as reasonably needed for the purpose for which it was collected, clinic administration, patient care where applicable, safety, dispute handling, and professional or legal record-keeping requirements. Different records may require different retention periods.
Development forms on this website currently do not transmit or save the information entered into them.
Security
Reasonable administrative and technical measures should be used to protect information against unauthorised access, loss, alteration or disclosure. No website or electronic communication can be guaranteed completely secure. Do not send urgent or highly sensitive information through ordinary email or an unconfirmed web form.
Children’s information
A parent or legal guardian should contact the clinic regarding a child’s appointment or care. Children should not submit personal or health information through the website without appropriate adult involvement. Clinical information about children is handled separately as part of patient care and applicable consent processes.
Your privacy choices
Subject to applicable requirements and any lawful record-keeping obligations, you may contact the clinic to ask about personal information connected with a website enquiry, request correction of inaccurate contact details, withdraw an enquiry, or raise a concern about how information has been handled.
We may need to verify your identity before acting on a request. Some information may need to be retained where professional or legal duties require it.
External websites
Links to third-party websites are provided for convenience. Their privacy and security practices are controlled by their respective operators. Review the privacy information on an external website before providing information to it.
Changes to this policy
This policy may be revised when website features, clinic processes, service providers or applicable requirements change. The latest published version and its revision date will appear on this page.
Contact us about privacy
For a question or concern about website-related information, contact Golabari Dental Care. Please do not include detailed health information unless the clinic has advised you to use an appropriate communication method.